FAQs

Answers to your Questions

SHOPPING INFORMATION

Where are you located / do you do meet ups?

Sovietcamerastore.com is purely online store with money back quality guarantee.

You can place your order online and pay with BDO deposit, PayPal or bitcoin and have the package delivered to your door by courier.

Do You Ship Internationally?

At the moment we concentrate on Philippines where we offer free shipping nationwide.

International shipping is also possible, we charge a flat fee of $19 USD per package.

Please contact us for a quote if your order contains bulky / multiple items.

Shipping Methods / How Long before I see my stuff?

LOCAL ORDERS are shipped with 2GO, LBC & XEND (we choose the courier to optimize speed of delivery vs cost).

Packages are usually shipped out the same day if payment is cleared before 11am. Delivery is normally on next business day for metro Manila & 1-4 days for provincial addresses.

Although 99% of the packages are shipped out & delivered as expected occasional delays do happen and these are usually on the courier sideWe appreciate your patience & understanding.

Shipping Methods / How Long before I see my stuff?

INTERNATIONAL ORDERS are shipped with tracking number via PhilPost / Singapore Post for a flat fee of $19 USD.

Delivery takes 2-4 weeks for most destinations worldwide, all packages are trackable  online.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

Current payment options include BDO bank deposits, PayPal and bitcoin(more details are available as you check out).

Is Buying Online Safe?

As a general rule one needs to be cautious when buying from unfamiliar individuals, its best to look for reputable sellers who offer money back guarantee and value customer’s satisfaction over immediate profit.

How do I save 10% by paying with bitcoin?

Bitcoin/altcoin payment option is set up to give automatic 10% reduction to your order total – instant savings!

If you are located in Philippines & new to bitcoin, there’s an amazing and versatile tool for you – coins.ph.
Once registered you can add pesos to your wallet using 7-Eleven, bank deposit, Sebuana Lhuiller etc, convert needed amount into bitcoin and buy items from our webstores with immediate 10% savings!

And it doesn’t stop here – coins.ph allows you to earn and save much more while performing daily operations like loading your cell phones, paying bills, sending money to friends etc

(Use our referral link for more benefits)

ORDERS AND RETURNS

How do I place an Order?

Just place the chosen items to the cart and click “check out” – you’ll be guided though this quite easy process. Choose preferred payment method, add any notes if you like and finish by clicking on “Place your order”

How Can I Cancel Or Change My Order?

Sure, just message us on facebook we will gladly assist you with any changes.

You may also email sovietcamerastore@gmail.com

Do I need an account to place an order?

No account is necessary, also registering is one click away!

How Do I Track My Order?

For philippines orders please find XEND’s tracking page here, LBC Express tracking page here, 2GO tracking page here.

For international orders we email the tracking info.

Please note that updates are often quite late, sometimes packages arrive before the courier’s tracking page is updated!

How do I to contact you if I have any queries?

By far the fastest and most efficient way is via our facebook page.

Email us at sovietcamerastore@gmail.com

How Can I Return a Product?

We understand sometimes things go not as expected – we accept returns and will even pay the return shipping if the product is not as described or any other issue we are responsible for.

Any unanswered questions? Contact Us