FAQs

Answers to your Questions

SHOPPING INFORMATION

Where are you located / do you do meet ups?

Sovietcamerastore.com is purely online store with money back quality guarantee and free shipping anywhere in Philippines.

You can place your order online and pay with BDO deposit, PayPal or bitcoin and have the package delivered to your door by courier.

Do You Ship Internationally?

At the moment we concentrate on Philippines where we offer free shipping nationwide.

International shipping is also possible, but cost needs to be calculated on individual basis.
Please contact us for a quote.

What Shipping Methods Are Available?

Our choice is XEND for their reasonably priced and reliable services. They are quite efficient in metro Manila and course the provincial shipments nationwide through LBC or 2GO. It’s a default free option.

As a paid option we offer LBC express delivery – only 150php extra.
LBC seem to be more reliable courier so choosing this option especially for orders with more expensive items can be a better choice.

How Long Will It Take To Get My Package?

To ensure fast delivery, we are shipping all items from warehouse in metro Manila.

Paid orders usually ship out within 24 hours. If payment is cleared before noon your package usually ships out the same day.

Packages are usually delivered next business day(metro Manila) or in 1-4 business days(provincial).

PAYMENT INFORMATION

What Payment Methods Are Accepted?

Current payment options include BDO bank deposits, PayPal and bitcoin(more details are available as you check out).

Is Buying Online Safe?

As a general rule one needs to be cautious when buying from unfamiliar individuals, its best to look for reputable sellers who offer money back guarantee and value customer’s satisfaction over immediate profit.

How do I save 10% by paying with bitcoin?

Bitcoin/altcoin payment option is set up to give automatic 10% reduction to your order total – instant savings!

If you are located in Philippines & new to bitcoin, there’s an amazing and versatile tool for you – coins.ph.
Once registered you can add pesos to your wallet using 7-Eleven, bank deposit, Sebuana Lhuiller etc, convert needed amount into bitcoin and buy items from our webstores with immediate 10% savings!

And it doesn’t stop here – coins.ph allows you to earn and save much more while performing daily operations like loading your cell phones, paying bills, sending money to friends etc

(Use our referral link for more benefits)

ORDERS AND RETURNS

How do I place an Order?

Just place the chosen items to the cart and click “check out” – you’ll be guided though this quite easy process. Choose preferred payment method, add any notes if you like and finish by clicking on “Place your order”

How Can I Cancel Or Change My Order?

Sure, just message us on facebook we will gladly assist you with any changes.

You may also email sovietcamerastore@gmail.com

Do I need an account to place an order?

No account is necessary, also registering is one click away!

How Do I Track My Order?

Please find XEND’s tracking page here, LBC Express tracking page here.

Please note that updates are often quite late, sometimes package arrives earlier then the page get’s updated!

How do I to contact you if I have any queries?

By far the fastest and most efficient way is via our facebook page.

Email us at sovietcamerastore@gmail.com

How Can I Return a Product?

We understand sometimes things go not as expected – we accept returns and will even pay the return shipping if the product is not as described or any other issue we are responsible for.

Any unanswered questions? Contact Us

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